Providing Gilbert, AZ with reliable A/C, Heating, and Plumbing services since 1985

We have a twice a year inspection to insure we catch any issues before they become problems. Most time they find everything to be fine, occasionally a valve or something minor requires repair. This last time the technician found multiple issues as well as informing us that the freon our unit requirs is no longer legal to use. This as of January this year. Less than six months ago. They can't repair the ac because of that. The suggested course of action reccomended is to replace our ac unit at a cost of over 5k!. What happened between 6 months ago and now?! No issues then and now a new ac. I'm not buying that they have been inspecting properly and assisting me in a proactive way. Sorry, dont belive them. This is a follow up to the earlier post. The day after this review was posted, I recieved a call from Aaron, the service manager. He understood my concerns and was very helpful. He will be meeting me at the house to personally inspect the AC and is looking into earlier inspections to insure thoroughness. It renews my trust in this company.

I recently had a new Lennix heat pump and air handler installed in my home I three talented young technicians, Juan,, Cirilo, and Trevor. They were very conscientious and thorough in their work. They explained what they were doing, and their installation was professional. It was a long day for them but it was obvious that they enjoyed their job and certainly, they were very kind to us. At the conclusion of their day, they cleaned up the worksite, and during the installation they took care so as not to damage anything. I appreciated the three of them being so conscientious!

Jose and Matthew did a fantastic install job. After initial issue based on info left off the install instructions by the sales person (filter moved to bottom of unit vs hall ceiling in house), they came back and fixed this issue. Very professional. Cleaned up the job site. I would highly recommend the company and say to request Jose for the job if possible.

James :Leake was very professional and knowledgeable. He was very polite and patient with me, as I asked many question. That I appreciate. He called before he came and arrived in a timely manner. He certainly is an asset to Collins Comfort Masters. You should double his salary. Thank you, James.You got an "A".

the technician Mike did a wonderful job fully explained everything to me and I will be asking for him in the future due to his quality work