Providing the Valley with reliable A/C, Heating, and Plumbing services since 1985

We called Collins around 4:00 PM for our AC which had shut down on the hottest day of the year. (July 30, 2020) Juan called at 7:00PM and arrived on time at 7:30 PM We have had COVID -19 and were concerned about crowding him. He masked, kept social distance, all in a polite and efficient way. In under an hour he had the problem fixed (a fuse) and tuned up our system with extra coolant. The price was under $250.00 which surprised me as a standard AC inspection and tune up with coolant, in a non-emergency time slot is at least that or more. It is so nice to do a positive review in these crazy times.

Very professional

We replaced our HVAC unit through Costco. Neil, our salesman was informative and no pressure. Our old unit was 20+ years old so we knew we were on borrowed time. Low and behold, a week before our scheduled install the old unit crapped out. On "Sunday" morning they dispatched a tech with a portable unit so we could keep a room cool. They also moved our install up two days. The install techs, Carillo and Juan were on time and very professional. They spent a lot of time helping us program the thermostat to our phones. The house is cool and aside from a few easily fixed battle scars around the attic opening you would never know they were here.

Our Thermostat went out in the dead of summer here in Chandler, AZ (talk about a bummer). I have a Lennox system in the house so I had to order a new thermostat which was suppose to take a couple days. I spoke to Gabby on the phone and once she learned we had no cooling she went above and beyond to track down the thermostat I was ordering and found one (What a Rockstar)! She scheduled a tech to come out that same day and get us sorted out. The service tech, Chris Warner, came out took care of us. He was professional, friendly and knowledgeable in his craft. He was able to get everything installed, working, and even fixed my breaker which wasn't putting out enough. Everything is working like a charm now. This was by far the best experience and customer service I've ever had with a company. Wish I could give more stars! Thanks, Collins Comfort Masters!

I had Jose and Matthew install a new AC Unit in my house and they were beyond professionals, polite and clean. I would definitely recommend Collins Comfort Masters to any of my family and friends.